I just bought Papers 2, do I have to pay again forPapers3?
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If you bought Papers2 on or after August 1st, 2013 you areeligible for a free Papers 3 license. If you have a Papers1 orPapers2 serial number, you are eligible for a 50 % discount onPapers 3.
Do you give discount on Papers 3? If you are astudent (high school, undergraduate, master, PhD student) you areeligible for a 40 % discount on Papers 3.
I already have a Papers2 license and I'm also a student.Can I get a student discount on top of the upgradediscount?
Unfortunately we don't offer any additional student discount ontop of the already discounted upgrade.
Can I migrate my Papers 2 library to Papers3?
Yes, when you first start Papers 3 you will be asked during theinitial start up whether you like to import your Papers 2 libraryto Papers 3. You can also import your library later from File >Import > Papers 2 library.
If I import my Papers 2 library can I still continueusing my library in Papers 2? Can I use both Papers 2 and Papers 3at the same time?
Papers 2 and Papers 3 are stand alone apps with differentlibraries and you can continue using Papers 2 at the same time withPapers3.
How can I import my Papers 1 library to Papers3?
Unfortunately it isn't possible to import your Papers 1 librarydirectly to Papers 3. Instead you first have to migrate the libraryto Papers 2 and then import your library as Papers 2 format. Seehttp://support.mekentosj.com/kb/getting-started-with-papers2/import...for more details.
I'm a Mendeley/Zotero user. Can I import myMendeley/Zotero library to Papers 3?
Yes, it is now possible to directly log in to yourMendeley/Zotero library within Papers 3 and import your library toPapers 3. You can do this either in the Search mode, or by going toFile > Import > Mendeley/Zotero library import.
Can I import my current Papers for iOS library to Papers3 for iOS?
Yes you can. When you first start Papers 3 for iOS there is anoption to import your Papers 1 library. You can also do it later onfrom the Setting menu.
I have a Papers license number. Can I use it to activatePapers 3 for iOS? If not, can I get any discount on the iOS versionif I own a desktop license?
Papers 3 for iOS is a separate product from the desktopapplications and you have to buy the iOS app separately from iTunesApp Store. Because we depend on Apple for purchases on the AppStore we are unable to give any discount on the iOS versioneither.
Can I use another cloud service apart from Dropbox? Doyou plan to support any other cloud services in thefuture?
At the moment Dropbox syncing is the only available option.Please let us know what other backend system you would like us tosupport.
Instead of Dropbox syncing, why can't you support iCloudsyncing?
There are several reasons why we can't offer iCloud syncing.First of all, Apple wouldn't allow us to use iCloud syncing as mostof the Papers library content is not user-generated. Secondly,iCloud syncing has proven to be technically unreliable for manyother software developers. Thirdly, it wouldn't be possible to useiCloud syncing to sync Papers library data to Papers for Windows.And finally, if were to offer iCloud syncing , we would have tohave Papers in the Mac App store (see next question).
Deal With Those Papers Mac Os Catalina
Why can't you buy Papers 3 from the Mac App store? Can Ibuy Papers 3 with my App store gift card?
One of the main reasons why we can't have Papers in the Mac Appstore is that at the moment, Magic Citations cannot be implementedwithout violating some of the rules of the Mac App Store, the majorissue being the requirement to sandbox the process. In particular,Magic Citations needs to determine the front application, and makesuse of Applescript to interact with the front application. It alsoneeds read access to the file corresponding to the front window, aswell as write access to that file (in the case of Word), or to anewly created file in the same directory.We are still hopeful thatthese issues can be resolved, and we can work around some of theselimitations with Apple.
Where has Livfe disappeared? Do my Livfe collectionsstill exist?
We are currently working on major improvements on Livfe but weare not finished with them yet.
However, your Papers2 Livfe collections still exist in your Paperslibrary database even though they cannot be accessed at the momentin Papers 3.
Can I use my license to install Papers on more than onecomputers at the same time? Yes, you can use the samePapers license to activate Papers in up to three computers (Mac andPC) at the same time.
Which MacOS version does Papers 3 require?
Papers 3 works on MacOS 10.9 and above.
When will you offer full retina screen support forPapers 3?
Deal With Those Papers Mac Os X
That's certainly one of the high priorities in the firstupcoming 3.x updates.
Can I sync my Papers 3 for iOS library between my iPhoneand iPad?
Yes, you can sync two Papers 3 for iOS libraries between eachother with Dropbox syncing.
**Why does Papers give me a message saying 'no dropbox accountdetected' when I try to link it to my dropbox, I am signed intodropbox.
If you do not have the dropbox application in stalled on yourcomputer, Papers will not detect a dropbox account. You will haveto have a physical dropbox folder on your computer that syncs withyour dropbox account. Only being logged into dropbox on yourbrowser is not sufficient. You can download the dropbox applicationfrom the dropbox website.
Is Papers available in any other language than Englishand if not, do you plan to support other languages in thefuture?
Papers is currently only available in English. We don't haveplans to translate Papers to other languages in the immediatefuture but it is something that we would like to do at some stage.Thank you for your patience.
Is it possible to only sync certain collections in myPapers 3 library to Papers 3 for iOS or only themetadata?
At the moment this isn't possible but it is something we hope toimplement in the coming updates.
I imported my Papers 2 library to Papers 3. Why is myPapers 3 library folder size smaller than the Papers 2 libraryfolder?
When you import your Papers2 library to Papers3, it doesn't copyspotlight index, thumbnails or OCR output from the Papers2 folder(they are recreated on each of the devices), so it completelyexpected that the library folder size is reduced.
Can I use Papers 3 to work on Word documents I createdusing Magic Citations from Papers 2? If I insert new citations on anew document, will they come from Papers 2 o Papers 3library?
Yes, you can. The content of the manuscript will be recognizedby both versions and both versions can work on the same document.For instance: if you work on a Word document with Papers2 in yourlab, you can continue working on it using Papers3 on your Mac athome.
However, if you have both Papers2 and Papers3 installed on thesame computer, it can be confusing when you search, becausedepending on which version ran last, it will search your Papers2library or your Papers3 library. If you only want to use MagicCitations with Papers3, go to Preferences > Citations in Papers2and turn on Magic Citations (or vice versa if you prefer usingPapers2 and Magic Citations).
What is the lock file that keeps coming up with Dropboxsyncing? Is it possible to hide it?
There's no setting in Papers to switch this off, as the updateis coming from Dropbox rather than Papers. However you can switchoff those notifications by clicking on the dropbox icon on yourmenu bar, click the gear symbol and select Preferences. Finally, onthe General tab, untick the box for 'Show desktopnotification'.
The Lock file is required by Papers to tell other copies ofPapers connected to the database that the database is in use. It'sa very small file, so it wont be taking up much space. It doesn'tmean that the app is syncing, but it does stop anything else fromaccessing the database at the same time (which would causecorruption).
Does Papers support MS Office 2016
As of Papers 3 for Mac version 3.2.10 we support MS Word 2016with Magic Citations. Please bear in mind that it is still earlydays for the new version of Word and Microsoft may release updateswhich may cause instability with our app. We will of courseendeavour to rectify any issues as quickly as possible.
Since version 3.4.0, Papers 3 for Mac has required a Macintosh computer running OS X 10.9 Mavericks or higher, and since version 3.4.8 Papers 3 for Mac has required a Macintosh computer running OS X 10.10 Yosemite.
If your Mac is running an earlier version of OS X, you may be able to upgrade your operating system free of charge. You can learn more about upgrading OS X on Apple's Support website.
Deal With Those Papers Mac Os X
That's certainly one of the high priorities in the firstupcoming 3.x updates.
Can I sync my Papers 3 for iOS library between my iPhoneand iPad?
Yes, you can sync two Papers 3 for iOS libraries between eachother with Dropbox syncing.
**Why does Papers give me a message saying 'no dropbox accountdetected' when I try to link it to my dropbox, I am signed intodropbox.
If you do not have the dropbox application in stalled on yourcomputer, Papers will not detect a dropbox account. You will haveto have a physical dropbox folder on your computer that syncs withyour dropbox account. Only being logged into dropbox on yourbrowser is not sufficient. You can download the dropbox applicationfrom the dropbox website.
Is Papers available in any other language than Englishand if not, do you plan to support other languages in thefuture?
Papers is currently only available in English. We don't haveplans to translate Papers to other languages in the immediatefuture but it is something that we would like to do at some stage.Thank you for your patience.
Is it possible to only sync certain collections in myPapers 3 library to Papers 3 for iOS or only themetadata?
At the moment this isn't possible but it is something we hope toimplement in the coming updates.
I imported my Papers 2 library to Papers 3. Why is myPapers 3 library folder size smaller than the Papers 2 libraryfolder?
When you import your Papers2 library to Papers3, it doesn't copyspotlight index, thumbnails or OCR output from the Papers2 folder(they are recreated on each of the devices), so it completelyexpected that the library folder size is reduced.
Can I use Papers 3 to work on Word documents I createdusing Magic Citations from Papers 2? If I insert new citations on anew document, will they come from Papers 2 o Papers 3library?
Yes, you can. The content of the manuscript will be recognizedby both versions and both versions can work on the same document.For instance: if you work on a Word document with Papers2 in yourlab, you can continue working on it using Papers3 on your Mac athome.
However, if you have both Papers2 and Papers3 installed on thesame computer, it can be confusing when you search, becausedepending on which version ran last, it will search your Papers2library or your Papers3 library. If you only want to use MagicCitations with Papers3, go to Preferences > Citations in Papers2and turn on Magic Citations (or vice versa if you prefer usingPapers2 and Magic Citations).
What is the lock file that keeps coming up with Dropboxsyncing? Is it possible to hide it?
There's no setting in Papers to switch this off, as the updateis coming from Dropbox rather than Papers. However you can switchoff those notifications by clicking on the dropbox icon on yourmenu bar, click the gear symbol and select Preferences. Finally, onthe General tab, untick the box for 'Show desktopnotification'.
The Lock file is required by Papers to tell other copies ofPapers connected to the database that the database is in use. It'sa very small file, so it wont be taking up much space. It doesn'tmean that the app is syncing, but it does stop anything else fromaccessing the database at the same time (which would causecorruption).
Does Papers support MS Office 2016
As of Papers 3 for Mac version 3.2.10 we support MS Word 2016with Magic Citations. Please bear in mind that it is still earlydays for the new version of Word and Microsoft may release updateswhich may cause instability with our app. We will of courseendeavour to rectify any issues as quickly as possible.
Since version 3.4.0, Papers 3 for Mac has required a Macintosh computer running OS X 10.9 Mavericks or higher, and since version 3.4.8 Papers 3 for Mac has required a Macintosh computer running OS X 10.10 Yosemite.
If your Mac is running an earlier version of OS X, you may be able to upgrade your operating system free of charge. You can learn more about upgrading OS X on Apple's Support website.
If you are running OS X 10.7, 10.8 or 10.9, and are unable to upgrade your Mac to a newer version of OS X, you can still download the last version of Papers 3 for Mac supported by your operating system (version 3.3.3 for 10.7 and 10.8 and version 3.4.7 for 10.8). However, you will no longer receive any updates to Papers 3 for Mac. If possible, we strongly suggest upgrading your Mac to the newest version of OS X to continue receiving bug fixes, performance updates, and new features for Papers 3 for Mac.
- Download the newest version of Papers 3 for Mac.
- Download Papers 3 for Mac, version 3.3.3 (361).
- Consider upgrading to the newest version of OS X to continue receiving updates to Papers 3 for Mac.
- Download Papers 3 for Mac, version 3.4.18 (566).
- Consider upgrading to the newest version of OS X to continue receiving updates to Papers 3 for Mac.
